How It Works
From First Call to First Order — As Fast As Your Business Demands.
Two paths. Three speeds. One operating system stitching them together. Pick the pace your product needs — not the one we want to sell you.
Pick Your Path
Two Paths. Honest Timelines for Both.
A one-size-fits-all timeline is what other agents do — and why ecommerce sellers walk away. We split into two real paths so the speed matches the work.
Path A · Lightning Onboarding
From Kickoff Call to First Order — In 48 Hours.
Five milestones, each tied to a clock. We commit to the hours in writing before kickoff — not best-effort, not estimated.
Smart Match + Store Diagnostic
7-archetype client-profile system auto-routes you to the right AM. AM makes contact within 20 min. Deep diagnostic: product category, target market, daily orders, current pain. Output: 1-page store summary.
Product Evaluation + Transparent Quote
Send up to 5 product links. We cost everything in 4 hours: product price + freight + packaging + service fee (zero hidden). QC spot-check video attached. Output: complete cost breakdown + logistics plan.
System Integration + SLA Signing
Shopify app / Google Sheets / API — pick one. Auto-sync orders, products, tracking. Signed SLA: 20-min response · 24-h sourcing · 48-h ship. Output: client portal account live.
Switchover + First-Order Prep
Migrate in-transit data from old agent (if applicable). End-to-end test of a real first order. 4-warehouse nearest-dispatch scheduling. Output: first orders staged for fulfillment.
First Order Ships
In-stock SKUs procured & inbound within 24h. QC spot-check + photo per parcel. First order out the door within 48h. Tracking auto-posted to Shopify. Output: first order shipped · partnership live.
Path B · Product Co-Creation
Three Tiers. Pick the One Your Product Needs.
No fake 14-day OEM, no inflated 60-day timelines. Three honest tiers tied to how much of your product actually changes.
Quick Customization
Best for: Labelling, packaging change, logo placement, minor cosmetic tweak. No tooling, no spec change.
→ Branded product live in your store within a week.
Standard OEM
Best for: Spec adjustment, material upgrade, small tooling, feature tweak. Sample-with-QC-video iteration.
→ Differentiated SKU in production, ready for stable scaling.
Deep ODM · Brand Co-Creation
Best for: Ground-up new product. CAD, prototyping, tooling, compliance, packaging design, hypercare launch.
→ A true brand product — IP transferred, mould owned, 7-day hypercare.
Both Paths Run On This
The ASG Operating System. One Login. Four Promises.
Other agents run on WhatsApp + Excel. Whichever path you pick, this is the operating layer underneath.
One Order, One Status
Every order shows where it is — right now — without anyone asking.
One Order, One Owner
Every order is assigned to a named team member at every node. No more “who’s handling this?”
One Order, One Evidence
Photo per parcel before shipping. 30-day archive. Bad review? Look it up in 10 seconds.
One Order, One Closing Loop
Every exception logged with cause + resolution. Same issue never happens twice silently.
Custom Client Portal
One Login. For Every Part of Your Supply Chain.
Not a SaaS license you rent. A custom portal you log into, with the data your team needs — nothing they don’t.
- Real-time status per order · named owner per node
- Exception alerts pushed to email + WhatsApp + Slack
- Daily / weekly / monthly export to your accounting tools
- Filter by SKU, channel, country, status · saved views
- Per-order: product + freight + packaging + service fee
- Factory quotes visible — no hidden mark-up
- Monthly statements with PDF export
- Currency: USD / EUR / GBP / HKD · PayPal · Wise · USDT
- One photo per parcel · 30-day archive
- Searchable by order ID, SKU, or date
- Bad-review evidence at your fingertips
- Downloadable for Amazon / Etsy claims
- CFO sees cost ledger only
- Ops sees order status + QC photos
- Partner sees everything
- Audit log of who-viewed-what
Decision Matrix
Who Decides What. Written Down.
Most agent disputes happen because no one wrote down who could decide what. We did.
Communication Rhythm
Every Meeting, Pre-Scheduled.
No surprise emails. No “quick syncs.” A weekly cadence so you know when you’ll hear from us — and we know when we’ll hear from you.
Ops Brief
15-min stand-up: this week’s queue, blockers, supplier status. AM-led.
QC Review
Yesterday’s inspections, anomalies flagged, supplier-quality scoring update.
Sourcing Update
New product asks, factory feasibility, sample status, MOQ negotiations.
Logistics Report
Shipped count, carrier performance, exception trail, delivery-time analysis.
Weekly Digest
One-page PDF: orders, GMV, costs, exceptions, next-week forecast. Email + portal.
Strategic Review
30-min call: trend analysis, cost optimization, supplier rationalization, scaling plans.
Beyond Launch
Onboarding Ends. Partnership Doesn’t.
Five things you get from Day 1 forever — not a launch bonus, not a trial perk.
20-Minute Response SLA
Business-hour AM response within 20 minutes. CEO escalation 24/7 for emergencies. Written into your SLA.
Monthly Data Review
30-min strategic call: cost trends, supplier health, exception patterns, replenishment forecasts.
Data Security & Confidentiality
Supplier names, product specs, sales volumes — treated as your IP. NDA signed Day 1. SOC-2-aligned framework.
Quarterly Strategy Session
90-min planning: next quarter’s SKU pipeline, market expansion, scaling levers. Done with Janson directly.
Customer Success + Referrals
If we earn it, refer others. 3% lifetime commission via the ASG Partner Program.
When Something Goes Wrong
Exactly Who To Call. In Exactly That Order.
Things go wrong — in any supply chain. The question is whether you know who to call before you have to figure it out.
Portal Ticket / Slack Channel
Routine: where’s my order, spec update, restock. Response: < 4 business hours.
Account Manager · Direct Line
Operational: exceptions, quality issues, urgent reships, last-minute changes. Response: < 20 minutes (business hours).
Operations Director
Strategic: process breakdown, supplier reset, contract dispute. Response: < 4 hours (any day).
Janson Wang · Founder
Existential: lost relationship, executive escalation, anything keeping you up at night. WhatsApp: +86 189 1525 6668 · 24/7.
FAQ
Before You Book That Discovery Call. Quick Answers.
Is 48 hours from kickoff to first ship realistic, or marketing copy?
It’s realistic for in-stock SKUs you’ve already validated. If we have to source, sample, custom-pack, or open a mould, you’re on Path B. We don’t pretend otherwise.
What if I’m switching from another agent mid-flight?
We migrate in-transit orders before the cutover. Your old agent ships what they’ve already received; we pick up everything new. Zero customer disruption. We’ve done this 40+ times.
Path B B3 ODM — what happens if 30 days isn’t enough?
If we can’t meet the 30-day commitment, we tell you at the design-lock checkpoint (day 14) — not on day 31. You can pause, pivot, or cancel with full refund of unused tooling deposits.
Who owns the IP / tooling / design?
You do. Tooling ownership transferred to client — written into the contract Day 1. CAD files, tech specs, factory contacts — all transferred. No lock-in via IP hostage.
What’s the minimum order volume to start?
Path A: no minimum. We’ve onboarded sellers at 5 orders/day. Path B: practical minimum is 100–300 units per production run, depending on tier.
Are these FAQs based on real questions or marketing?
Real. Pulled from Reddit r/dropship, r/ecommerce, our intake calls, and 6 years of repeated questions during onboarding. We’ll refresh this list every 90 days as new themes emerge.
Start
It Starts With a 30-Minute Call. Path A or B. You Pick After.
Bring your product link, your current pain, your order volume. We’ll figure out which path fits — or honestly tell you if ASG isn’t the right partner for this stage.
Book Your 30-Minute Discovery Call →